portfolio : interface research, design and coding example
Interface research, design and coding for productivity enhancing web application software
Client Service Leads
Building on a multi-year relationship with Service Leads we were asked to do the research, design and interface coding for version 2 of their leads processing system.
research, design, coding
We followed out usual process of research, design and coding. It's a lot services but this is exactly what we do.
- identifying the business needs and the stakeholders
- figuring out the necessary features
- sketching interface and interaction possibilites
- visualizing the system
- coding the front end
- connecting everything to the backend database.
On this page you can see screen shots from the system including the main list of leads and the primary leads processing interface designed for phone based real-time interaction with clients.
Detail of a leads processing workflow research sketch.
• above left
Detail of the primary lead list.
• above right
Primary lead list with a custom look and feel.